Showing 1 - 3 results of 3 for search 'Zeithaml, Valarie A.', query time: 0.02s Refine Results
  1. 1
    Delivering quality service : balancing customer perceptions and expectations /
    by Zeithaml, Valarie A.
    Published 1990
    Book
  2. 2
    Services markeing : Integrating customer focus across the firm /
    by Zeithaml, Valarie A.
    Published 2003
    Book
  3. 3
    Services marketing.
    Published 1996
    Other Authors: “…Zeithaml, Valarie A…”
    Book
Search Tools: RSS Feed – Email Search