SpringerLink (Online service), Winkler, D., O’Connor, R. V., & Messnarz, R. (2012). Systems, Software and Services Process Improvement: 19th European Conference, EuroSPI 2012, Vienna, Austria, June 25-27, 2012. Proceedings. Springer Berlin Heidelberg.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Dietmar Winkler, Rory V. O’Connor, και Richard Messnarz. Systems, Software and Services Process Improvement: 19th European Conference, EuroSPI 2012, Vienna, Austria, June 25-27, 2012. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Systems, Software and Services Process Improvement: 19th European Conference, EuroSPI 2012, Vienna, Austria, June 25-27, 2012. Proceedings. Springer Berlin Heidelberg, 2012.
