SpringerLink (Online service), Riel, A., O’Connor, R., Tichkiewitch, S., & Messnarz, R. (2010). Systems, Software and Services Process Improvement: 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010. Proceedings. Springer Berlin Heidelberg.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Andreas Riel, Rory O’Connor, Serge Tichkiewitch, και Richard Messnarz. Systems, Software and Services Process Improvement: 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Systems, Software and Services Process Improvement: 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010. Proceedings. Springer Berlin Heidelberg, 2010.
