APA (7th ed.) Citation

Sain, S., & Wilde, S. (2014). Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus. Springer International Publishing : Imprint: Springer.

Chicago Style (17th ed.) Citation

Sain, Soumit, and Silvio Wilde. Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus. Cham: Springer International Publishing : Imprint: Springer, 2014.

MLA (8th ed.) Citation

Sain, Soumit, and Silvio Wilde. Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus. Springer International Publishing : Imprint: Springer, 2014.