APA (7th ed.) Citation

SpringerLink (Online service), Baglieri, E., & Karmarkar, U. (2014). Managing Consumer Services: Factory or Theater? Springer International Publishing : Imprint: Springer.

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Enzo Baglieri, and Uday Karmarkar. Managing Consumer Services: Factory or Theater? Cham: Springer International Publishing : Imprint: Springer, 2014.

MLA (8th ed.) Citation

SpringerLink (Online service), et al. Managing Consumer Services: Factory or Theater? Springer International Publishing : Imprint: Springer, 2014.

Warning: These citations may not always be 100% accurate.